Claims Contact Information
To help in your claim process, below you will find contact phone numbers and websites to report claims after normal business hours. Even during working hours, many of our companies recommend reporting claims directly to expedite the process. In some situations, our companies will assign adjustors during that call. As always, your agent or customer service representative is available to answer your questions on reporting a claim.
 Bill Bailey Insurance |
Mailing Address:
701 Highland Avenue
P O Box 246
Williamstown, WV 26187
(304) 375-49000
Claims: Contact your local agent as soon as possible.
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| Brickstreet Insurance |
Mailing Address:
400 Quarrier Street
Charleston, WV 25301
Claims: By phone: 866-452-7425 (24/7)
800-866-45BRICK (452-7425) or Go to web site
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| CNA Surety Bonds |
Go to web site
Claims: By phone: 877-672-6115 (Contract or Large Commercial Bonds)
800-331-6053 (Small Commercial Bonds)
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| Dairyland Insurance |
Mailing Address:
1800 North Pointe Drive
Steven Point, WI 54481
(1-800-3SENTRY)
Claims: Web: (Claims page)
By Phone : Auto or Motorcycle 1-800-338-2487
Home: 1-800-638-8763
Payment: Web: (Paying a payment) Go to web site
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| ENCOMPASS Insurance |
Claims: 1-800-588-7400 (24/7)
Castastrophe Claims: 1-800-340-3016
Claims Check: 1-877-CLM-CHEK (to check on claim payment with automated telephone service
Payment: Web: Go to web site (pay online by credit or debt card
Pay by phone: 1-866-430-2916 (one time payment by check-automated phone system)
Sign up for Easy Pay (EFT) - transfer funds from your checking or savings to make your payment on a reoccuring basis.
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| Erie |
Mailing Address:
100 Erie Insurance Place
Erie, PA 16530-1104
Phone: (800) 458-0811
Hours: Monday-Friday 8am - 11pm, Sat 9 am to 4:30pm
Claims:Web: (Claims page)
By Phone: (800) 367-3743 (24/7)
Glass Claims: (800) 552-ERIE (3743)
Identity Recovery Claim: 1-866-ERIENOW
Payments: Go to website, Go to web site (Payment page)
By phone: 1-800-387-1492 (additional fee)
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| Farmers and Mechanics |
Mailing Address:
25 Administrative Drive
Martinsburg, WV 25401
304-263-0809
Claims: Web: (Claims page) (Go to web site)
By phone: 800-444-1917 (during business hours)
800-592-5246 (after business hours)
Payment: Web: (Bill Payment page)
By phone: 888-380-8797 to pay be credit or debt card (with a $5.75 fee for processing)
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| Foremost Insurance |
Mailing Address:
5600 Beech Tree Lane
Caledonia, MI 49316
1-800-527-3905
Claims: Web: (Claims page)
By phone: 1-800-527-3907
Payment: Web: (Bill Pay)
By Phone: 1-800-532-4221
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| Guard Insurance |
Mailing Address:
P O Box A-H
16 South River Street
Wilkes-Barre, PA 18703-0020
By Phone: 800-673-2465
Website: Go to web site
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| Guardian Life |
Mailing Address:
NorthEastern Regional Home Office
3900 Burgess Places
Bethlehem, PA 18017
Claims and Customer Info: Go to web site
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| Guide One |
Mailing Address:
1111 Ashworth Road
West Des Moines, Iowa 50265-3538
1-877-448-4331
Claims: By phone: 888-748-4326 (24 hrs)
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| Hartford Insurance |
Mailing Address:
Hartford Plaza
Hartford, CT 06115
Claims: By phone: 1-800-327-3636 (Commerical Lines)
1-800-553-1710 (Personal Lines)
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| Highmark Blue Cross Blue Shield |
Mailing Address:
P O Box 1948
Parkersburg, WV 26102
or
P O Box 7026
Wheeling, WV 26003
Customer Service: (Wheeling) 800-654-5028
(Parkersburg) 888-809-9121
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| Muncipal Mutual Insurance |
Mailing Address:
P O. Box 310
Wellsburg, WV 26070-0310
800-852-5416
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| National Flood Insurance |
Mailing Address:
705 Park Avenue, Suite 216
Plainfield, NJ 07060
866-947-9489
Payments (via fax):
By phone: 1-800-742-3148
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| Ohio Casualty/Safeco Business Insurance |
Claims: By phone: 866-255-5530 (24/7)
Payments: By Website: Go to web site (Pay Your Bill Tab)
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| Progressive Insurance |
Mailing Address:
6300 Wilson Mills Road
Mayfield Village, Ohio 44143
1-800-PROGRESSIVE
Claims: By Phone: 800-274-4499
By Website : Go to web site
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| RSDIS (Rural Special Districts Insurance Services) |
Mailing Address:
10100 Trinity Parkway, Suite 110
P O Box 7277
Stockton, CA 95267
(888) 477-3007
Claims: Contact your local agent as soon as possible. If you cannot reach your agent, contact their office at (888) 477-3007
Or by email: Click to email
Or by fax: (717) 747-7051
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| Safeco Insurance |
Mailing Address:
1001 4th Avenue
Seattle, WA 98154
Claims: 800-332-3226 (24/7)
Claims By Fax: Exisiting Claim correspondence (examples: invoices, estimates, police reports, and receipts)
Roadside Assistance: 877-ROAD-101 (24/7)
Safelite Auto Glass Service: 877-800-2727 or email www.safelite.com
Payment: Web: (Go to web site) (Contact Us)
By phone: 1-800-332-3226 (Customer Service)
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| The Travelers Insurance |
Claims: By Phone: 800-252-4633 (auto and home) (24/7)
800-238-6225 (business) (24/7)
Billing: By Phone: 800-842-5075 (auto and home)
800-252-2268 (business)
By Website: Go to web site
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| VFIS |
Mailing Address:
183 Leader Heights Road
P O Box 2726
York, PA 17405
800-233-1957
Claims: Reported to your local agent as soon as possible. If you cannot reach your agent, contact office at
717-747-7051
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| Zurich in North America |
800-382-2150
Claims: Website: (Go to web site) (Claims page)
By phone: 1-800-987-3373
By fax: 1-877-962-2567
Billing: 800-332-6641
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Your personal security is a high priority to us. Please remember that coverage cannot be bound, cancelled or changed without speaking to a licensed agent with our company.
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3744 Teays Valley Road Suite 101 | Hurricane, WV 25526 | 304-757-6880 | Toll-free: 800-794-6880 |
